Terms of Service
The following terms and conditions apply for all orders made via our online shop by “consumers” and “businessmen”.
A “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. A “businessman” is a natural or legal person or legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
With regard to businessmen, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the businessman uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.
2. Contracting Party, Conclusion of Contract
The purchase contract is made with sanSirro GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract becomes effective upon accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive an e-mail confirmation.
3. Contract Language, Contract Text Storage
The languages available for the contract are German and English. We save the contract text and send you the order information and our terms and conditions by e-mail. For security reasons, the text of the contract is no longer accessible via Internet.
4. Terms of Delivery
In addition to the stated product prices, shipping costs may still apply. For further details on any applicable shipping costs, please refer to the offerings. You have the option of pickup at sanSirro GbmH, Stangersdorf Gewerbegebiet 110, 8403 Lebring, Austria during the following business hours: Monday to Thursday from 8:00 am to 5:00 pm, excluding public holidays. Friday from 8:00 am to 2:00 pm. Please inform us at least two business days before your pickup, so that we can deliver the goods from our warehouse. We do not deliver to packing stations.
In our shop you can normally use the following payment methods:
By submitting the order, you also submit your credit card details. After your authentication as a legitimate cardholder, we request your credit card issuer to initiate the payment transaction immediately after the order. The payment transaction is automatically performed by the credit card company and charged to your card.
PayPal, PayPal Express
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered or first register with PayPal, authenticate with your login details and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately thereafter. You’ll get more information during the ordering process.
Cash Upon Pickup
You pay the invoice amount in cash upon pickup.
6. Retention of title
The goods remain our property until payment is received in full.
For businessmen the following also applies: We reserve the ownership of the goods until the complete settlement of all claims arising from an ongoing business relationship. The businessman may resell the goods in the ordinary course of business; All claims arising from this resale shall be assigned to us in advance – irrespective of any combination or commingling of the goods subject to retention of title with a new item – and we accept this assignment. The businessman remains authorized to collect the claims, but we may also collect claims ourselves if the businessman does not fulfill payment obligations.
7. Damages in Transit
For consumers, the following shall apply:
If goods are delivered with obvious damage occurring during transport, please file a complaint about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact us has no consequences on your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to claim our compensation from the delivering company or the transport insurance, respectively.